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FAQ

You've got questions? We've got answers. Check out some of our most frequently asked questions below. If we still didn't answer your question, please contact us.

I've Never cycled before. Is that okay?

Absolutely! We encourage our riders to go at their own pace each and every class. Our instructors will provide options for everyone from beginners to our most experienced riders. We will get you safely set up on your bike and guide you from there! 

What do I need to bring?

Yourself and plenty of water! We have lockers available to put anything else you may have with you securely away before entering the studio.

 

For spin, we provide special shoes included in your fee that will allow you to clip into our bikes. Have your own cycling shoes? We use Look KEO clips on our bikes. We also provide sweat towels.

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For barre fusion classes, most people go barefoot, but you are also welcome to bring a set of indoor runners if you prefer to wear shoes! We provide yoga mats, bands, weights, and everything else you might need.

What happens when I get to the studio for the first time?

First, check in at the front desk. We will show you around the studio ensure you have signed a waiver, and get you set up on your bike or mat. Please arrive at least 15 minutes early for your first class. In an effort to eliminate distractions and keep everyone safe, we lock the doors prior to class and do not allow latecomers.

Do I need to sign up in Advance?

We recommend reserving your spot in advance to avoid disappointment and showing up to a full class, but we absolutely allow walk-ins provided there is still space.

Do you have any discounts or specials?

We think our rates are super affordable, but we also often run promotions on class packs throughout the year. Keep an eye on our social media for sales/specials, community/charity classes or other fun themed classes and events.

How do I buy class passes? Where do I sign up?

Download our App from the App/Google Play store by clicking here! Here, you can view and purchase class packs, look at our schedule and book your bike/mat. Your class passes are valid for both cycling and barre fusion classes.

Do you offer private classes?

Yes! Whether it's a staff outing, bachelorette/bachelor party, birthday party, or other celebration, we offer private bookings and classes at a time and date that work for you and your crew. Please contact us if you'd like more info on private bookings.

What is your cancellation and waitlist policy?

First of all, don't be scared of the waitlist! Life happens, and our waitlist always moves. You will receive a notification once you are moved off the waitlist and into the class. If you need to cancel a class, please do so 8 hours before class to avoid a cancellation fee. Cancellations are only accepted through our app. 

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